Owners' communities management a Finques Feliu service

09 | 06 | 22
| Feliu Brand
  • Gestió de comunitats de propietaris servei Feliu

In the last two weeks we've described you how we revalue your assets and what we do to market your real estate product, now we present the third vertex of our service triangle : the administration of homeowners' associations. 

How do we manage homeowners' associations (hereinafter HA)? 

The starting point to manage the HA is its flawless economic management. Bare in mind that only the HA with a healthy budgetary state can undertake different actions in the property with enough margin. These works will have different goals and scale: on the one hand, those aimed at the conservation of the HA with small repairs, on the other hand, more urgent improvement works.

Our economic management is based on five pillars: 

- Rigor 

- Efficiency

- Transparency

- Security 

- Privacy in accordance with current data protection legislation in European Union.

What specific services do we offer to the HA?

  • Financial management: we take care of bank reconciliation or invoice management so that payments are correct and are made without delay.  

 

  • We speak with the president and the owners and we make easier the interlocution between them: as essential as assure a healthy budgetary state and its accountability is to articulate a fluid communication.

 

  • Computerized incident management: when an incident occurs on a property, it is a headache. For this reason, we are committed to digitalization.

 

  • Access to "Feliu online": once again, thanks to digitalization, we improve your "customer experience". Click on the top right of our website "access to suppliers and customers".

 

  • Execution and monitoring of agreements of the Board of Owners: when an agreement is voted and approved, it must came to reality... To achieve this, it is necessary to monitor its execution.

 

  • Management and follow-up of works and renovations: to do so requires the architects technical supervision and the knowledge of the evolution of the work by the administrators.  

 

  • Management of breakdowns and repairs: we owe it to our clients to be proactive.

 

  • 24/7 service: What happens in the event of a breakdown occurring at ungodly hours? It is bound to happen. Our team is available 24 hours a day.

 

  • Mediation: conflicts arise, that's just the way it is. So having a property manager then makes perfect sense. This professional, first of all, relieves tensions, then conciliates interests and, finally, proposes realistic solutions.

 

  • Tax and labor management: HAs must pay taxes such as VAT, income tax or forms 184, 347, 303 or 390 and hire, for example, the cleaning service. Both taxes payment and labor management must be carried out in accordance with law.

 

  • Insurance: we offer to take out insurance as explained in our article on wealth management, which you can view here.

 

  • "Ull de l'amo" service: again in the above-mentioned article we talk about how it works and what it includes. 

Our team of professionals is multidisciplinary and is ready to serve you in everything you need.